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Company History | Company Profile | Company Policies

Our Customer Service Goal:
We are committed to ensuring that our customers experience complete satisfaction with every product purchased.

Our Privacy Policy:
We are committed to protecting your privacy. We will never sell or disclose any information that identifies you to a third party without your prior approval. Nor will we ever sell, trade or rent your personal information to others. However, we may use the information we collect from you to periodically notify you about new services or special offers we think you would be interested in. If you would rather not receive this information once you receive it, simply Reply to the e-mail and type "Unsubscribe" in the subject line.

Customer Shopping Rewards:
​Customers earn 10% rewards on every purchase that can be applied toward their next purchase. Reward Vouchers can be found at the Rewards tab within their online account. Reward Vouchers are good for one year from the original date of purchase. We are in the process of adding reward points to every customer account for every purchase ever made. If you have made purchases in the past and have not been granted reward points, please email "Rewards(at)".

Our Satisfaction Guarantee:
Once installed properly, if you are not COMPLETELY SATISFIED with the performance of our products, you may (1) contact us for advice on how to resolve any dissatisfaction issues, (2) request a replacement for the defective products, or (3) return them within 30 days of the purchase date for a full refund. ALL returns must be postage-paid and sent to:

ProductMasters, Inc.
Attn: Returns
P.O. Box 44071
Baltimore, MD 21236-6071

Copyright © 2004-2018 ProductMasters, Inc. - All rights reserved
U.S. Patent #'s 6,076,193; 7,640,602; 7,861,324; Hong Kong Patent #1113531; Canadian Patent #2,645,926;
Chinese Patent #ZL-200680017524.5; Australian Patent #2006232296 and other U.S. and International Patents pending